Privacy Policy

What we collect through this website, why we collect it, and what you can ask us to do about it. In plain English.

Who we are

This website is operated by Outdoor Cinema Pro (ABN 28 669 737 991), based in Knoxfield, VIC, Australia. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

You can reach us at info@outdoorcinemapro.com.au or +61 3 8203 5853.

What we collect, and when

We only collect personal information in three situations.

1. When you contact us

Our enquiry form asks for your name, email address, phone number and your message. We also record the page you submitted from, so we know what you were looking at when you got in touch.

2. When you download a guide

Our resource download form asks for your name, email address and sector (council, school, holiday park and so on), so we know who our guides are actually helping and can write better ones.

3. When you buy something

Purchases are processed by Shopify, not by this website. When you click a buy button you are handed over to Shopify's secure checkout, where your order, delivery and payment details are collected and stored by Shopify under their privacy policy. We never see or store your full card details.

Analytics and cookies

We use Google Analytics 4 to understand how people find and use the site — which pages are read, which are ignored, roughly where visitors are located. It sets cookies and collects a truncated version of your IP address. It tells us about audiences, not individuals, and we do not use it to build advertising profiles.

You can opt out entirely with Google's browser add-on, or by blocking cookies in your browser settings. Nothing on this site breaks if you do.

Shopify sets its own cookies during checkout, which are necessary for your cart and order to work.

How we use your information

  • To answer your enquiry and quote on your project
  • To send the guide or resource you asked for
  • To provide support, warranty and service on equipment you buy from us
  • Occasionally, to send you something genuinely relevant — a new guide, a product that suits the setup you described. Every one of those emails has an unsubscribe link.

Who we share it with

We do not sell, rent or trade your personal information. We share it only with the service providers that make this business run:

  • Shopify — orders, payments and shipping
  • Cloudflare — hosting this website, and storing and delivering enquiries submitted through our forms
  • Google — website analytics, and our business email
  • Freight and installation partners — where your delivery or install requires it

Some of these providers store data outside Australia. We only use established providers with their own privacy obligations. We may also disclose information where the law requires it.

How long we keep it

Enquiries are kept while they are useful — typically a few years, since outdoor cinema projects have long lead times and customers often come back. Order records are kept for as long as Australian tax and consumer-law obligations require. You can ask us to delete your details sooner.

Security

Enquiries submitted through this site are transmitted over an encrypted connection and stored in access-controlled infrastructure. No system is perfectly secure, but we keep the amount of personal information we hold deliberately small, which is the most effective protection there is.

Your rights

You can ask us to tell you what personal information we hold about you, correct anything that is wrong, delete it, or stop contacting you. Email info@outdoorcinemapro.com.au and we will action it promptly — normally within a few business days, and within 30 days at the outside.

If you are not satisfied with how we have handled your information, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

If we materially change how we handle personal information, we will update this page and the date below.

Last updated: August 2026.